What to ask any provider
- Does "lifetime" mean the life of the company, your life or a set number of years?
- Can they compress your videos or remove features later?
- If they close, how much notice do you get?
- Can you download every photo, video and letter?
- Do you get any money back, and for how long after buying?
- If a plaque points to the page, what happens to it?
The answers belong in the terms of service. A sales page saying "forever" carries less weight than a clause you can read.
What LifeRepeat commits to
This is a plain summary of our Terms, which are the official version. Terms can change for future purchases, so read the current version before you buy.
- Lifetime means: a one-time payment with no renewal fees, for the operating life of the LifeRepeat service. It doesn't mean forever, your lifetime or any guaranteed number of years.
- If we close: we'll try in good faith to give at least 90 days' notice and to let you download the photos, videos and letters during that time.
- Refunds: if we shut down within 3 years of a lifetime or storage purchase, we'll refund a pro-rata share of that digital purchase, unless insolvency or a similar legal process prevents it.
- Handing over: we may transfer the service to another company that takes over running it.
What we can change
To keep the service running for the long term, the Terms let us:
- Change or remove features, including AI features
- Compress files or move them to slower storage, which can affect quality or speed
- Set limits on unusually high traffic
- Limit or end free pages, with notice to the owner where we can
How we built for this
- The address stays the same. A page's link never changes, even if you rename the page, so a code printed on a plaque keeps pointing to the right place.
- Hitting a storage limit stops new uploads, and nothing else. The page and everything on it stay up.
- Storage costs are low. We chose storage with no delivery fees, so a popular page costs us little more than a quiet one.
After a service ends, pages and QR codes may stop working.
Common questions
No company can promise that. A lifetime plan means you pay once with no renewals, for as long as that company runs the service. Look for what the company commits to if it closes.
The code holds a web address, so it stops leading anywhere when that site goes offline, unless another company takes over the address. The plaque itself would still be there.
It varies by company. Some keep the page online with fewer features or fewer photos. Check the terms before you choose a yearly plan, especially if a plaque points to the page.
Last updated November 4, 2026.
